Student Encounters an "Access Restriction" Error Message

Issue

Student encounters the error message below when attempting to login to Activate Learning.

access restriction error message

Cause

The error only occurs for students in districts using one of our LMS integrations (e.g. Google Classroom, Canvas, etc.) and that have enabled the assignments option. In this case, students cannot log into Activate Learning directly using their LMS credentials.

Solution

Student may only access content in Activate Learning by following links in their LMS assignments. Teachers, on the other hand, are able to log directly into Activate Learning.